You can throw a rock these days and hit six people who claim to be “social media experts” in one shot. My recommendation is that next time, throw the rock harder and help eliminate some of the flotsam that is choking the industry. (rimshot)
Seriously though, beyond just taking their word for it there are a few key things that I offer as standard services that you can use to validate a social media manager in a few quick steps without having to listen to them uhm and haw about “ROI”.
Qualify Your Social Media “Expert”
1 – Examine their experience in the industry. Hopefully you are not their first client.
2 – Ask to see examples of the kinds of content they’ve created to make sure it fits your voice.
3 – Ask how their services will impact your business; if they promise sales and the stars above overnight, RUN.
4 – Make sure you will be the owner of the content they are creating, this means they’re writing unique content for you, using royalty free or validly purchased stock images not stolen clip-art from the web, and are willing to provide copies of all generated content.
5 – Make sure they provide services beyond just Facebook and understand how elements of social media, search engines, and your website need to all work in harmony.
Even considering those factors, and even if you find a fairly qualified, experienced social media manager who provides good content and is responsive to your requests while creating a strong voice for your brand…there’s still a few things I can almost guarantee you that they are not doing.
Engaging Your Audience
You can post the cutest kitten pictures and most delicious bacon photos in the world, get a thousand likes, and a hundred comments, and it won’t matter one bit if there’s no engagement.
Your social media manager should be interacting with fans any time they can; this means liking and replying to all comments from your audience – especially the less than nice ones. Hopefully they are monitoring your page heavily as well to keep spam and the flood of expletives from trolls out of your marketing.
Nurturing Your Community
Posting is great. Social media has created a platform where anyone with something to say can blast it out to the world to reach thousands of people in seconds. That doesn’t really do much for your local community or your local businesses visibility either.
What does? Interacting with other local businesses and news sources, being active in conversations and a source of assistance to the social media community at large.
Supporting Your Partners
One way my services excel, whether it be in web development or social media services, is that I get to know you and your business. It would be easy to push buttons, throw up a template and call it good – you just wanted a website after all, right? – but I do more than that. By spending the extra time to gain more insight into who you are and how your company works I am able to strategically work with other partners and like-minded companies to create a natural synergy of support.
You may be surprised to get ‘thank yous’ from the business partners you’ve mentioned to me; while I would love to help them with their own social media needs too, I’m more than glad to like, comment, and share their posts as a way to serve you better as well – even if they are not my clients directly!
Anybody Can Do It!
If you’re just looking for someone to manage your Facebook page by posting inspirational photos and quotes that’s fine – there are plenty of entry level social media mavens more than willing to help you out – that may be the extent of the services you need. But if you’re looking for more, wanting to build the face of your brand in a powerful way that not only increases the awareness of your business but also builds equity in your branding PICKWICK is here to help!
I’m not your dad’s consultancy and I don’t provide the same stale services that are so commonly found throughout the net. I am driven to help the people I serve because I know how strongly they feel about what they do; putting a spotlight on that passion is one of the things I love most about what I do as well.
Tag: idaho web design
SEO Lies
Have you gotten one of these emails lately?
“My name is xxxxxx and I am a Digital Marketing Specialists for a Creative Agency. I was doing some industry benchmarking for a client of mine when I came across your website. I noticed a few technical errors which correspond with a drop of website traffic over the last 6-8 months which I thought I would bring to your attention. After closer inspection it appears your site is lacking in 4 key criteria. Blah blah blah your meta-tags!! Oooooooooooooo!!! “
I get them too – and I’m IN the SEO industry!
This proves the first thing I usually tell clients about these messages when they forward them to me out of concern: these people have never even been to your website.
It’s really humorous that in many of these messages it says “I FOUND you on Google!”.
Well, if you found me already what do I need to pay you for?! Nothing.
Which is generally what you get out of services that spam people like this even when you pay their outrageous prices – NOTHING.
Now it is true that every domain can use a website tune-up from time to time in order to rank most optimally for its intended audience, but the scare tactics used by some of these so-called seo gurus is so laughable that it’s sad. Sadder still that they wouldn’t continue to do it unless some people were falling for it.
But what is a concerned small business owner or artistic creator to do if they feel like they’re lost online?
It is tough! Everyone seems to have a site and a store and a page living the wild Instagram life; it can seem like there’s no way to catch up. Here are a few quick tips to help you spot the spammers:
Misspellings in the message
Look for spelling errors. It seems minor but most legitimate business will not have such things in their correspondence – even canned emails.
Meta-Data Grandpa
Any SEO person who harps on the small technical details of your site code like meta-tags, and H tags (which do matter in a small way still) is likely reading from a script written in 1997 when these things still played a major role in seo ranking.
Copy/Paste
Take a line from their email message and copy it into a google search with quotes around it. You will likely come up with thousands of results highlighting other people who received the same exact spam message.
Google THEM
Search them out before you even think about contacting them or clicking the links in their email. You will likely not even be able to find them, much less on the glorious PAGE ONE that they promise to elevate your business to somehow.
The PICKWICK Promise
I won’t lie to you. I won’t up-sell services you don’t need to pad my pocket.
Online success is an uphill battle – so is any kind of success – but the good news is you don’t have to go it alone!
I have a long history of digital experience in developing visually compelling websites as well as marketing the services and products they offer. I have the online skills you don’t have the time to learn yourself – and don’t want to! With over 2 decades of experience in the digital marketing world I know not only the things to do for greater results but the things to avoid doing as well.
You want to be running your business or creating your next masterpiece, not punching buttons. Let me help!